Privacy Policy

Last updated: 14 December 2025

FIRESHIFT PTY LTD (“FIRESHIFT”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website and in the course of providing fire protection inspection, testing, training, and related services.

1. Who We Are

FIRESHIFT PTY LTD
Website: https://www.fireshift.com.au
Email: fireshiftau@gmail.com

This Privacy Policy applies to all visitors, users, customers, and clients of FIRESHIFT, including users of our website and recipients of our services.

2. Scope and General Disclaimer

The information provided on this website is general in nature only and is intended for informational purposes. While we take reasonable care to ensure accuracy, FIRESHIFT does not guarantee that website content is complete, current, or suitable for any specific purpose.

Use of this website or reliance on its content is entirely at your own risk. FIRESHIFT disclaims, to the maximum extent permitted by law, all liability for loss, damage, or injury arising from reliance on website content, errors, omissions, or interruptions.

Nothing on this website constitutes legal, regulatory, engineering, or fire safety advice tailored to a specific site or building.

3. Information We Collect

Personal Information

We may collect personal information including but not limited to:

  • Name
  • Email address
  • Phone number
  • Business name
  • Service location details
  • IP address
  • Browser type and user agent
  • Any information voluntarily submitted via forms, email, or comments

Comments

When visitors leave comments on the site, we collect:

  • The data shown in the comments form
  • The visitor’s IP address
  • Browser user agent string

This information is collected to assist with spam detection and site security.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to determine if you use it.
Gravatar’s privacy policy is available at: https://automattic.com/privacy/

Once a comment is approved, your profile picture (if applicable) may be visible publicly alongside your comment.

4. Media Uploads

If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS).
Visitors may be able to download and extract location data from images published on the site.

FIRESHIFT is not responsible for personal information unintentionally disclosed through uploaded media.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience.

Cookies may include:

  • Comment cookies (name, email, website) saved for convenience (up to 1 year)
  • Temporary cookies to test browser compatibility
  • Login cookies (2 days)
  • “Remember Me” cookies (up to 2 weeks)
  • Screen preference cookies (1 year)
  • Post-editing cookies (1 day)

Cookies do not typically contain personally identifiable information but may be linked to stored data.

You can disable cookies via your browser settings; however, some site features may not function correctly.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, maps, articles).

Embedded content behaves as if you visited the third-party website directly. These third-party sites may:

  • Collect data about you
  • Use cookies
  • Embed additional tracking
  • Monitor your interaction with the content

FIRESHIFT has no control over, and accepts no responsibility for, third-party websites, content, or privacy practices.

7. Use of Information

We may use collected information to:

  • Provide and manage services
  • Respond to enquiries
  • Improve website functionality
  • Maintain security and prevent fraud
  • Comply with legal obligations
  • Communicate service-related updates

We do not sell personal information.

8. Disclosure of Information

We may disclose personal information:

  • To service providers and contractors where reasonably necessary
  • To IT, hosting, security, or spam-detection providers
  • Where required by law, regulation, or court order
  • To protect our legal rights, safety, or property

If you request a password reset, your IP address may be included in the reset email.

9. Data Retention

  • Comments and metadata may be retained indefinitely for moderation and security purposes
  • Registered user data (if applicable) is stored in user profiles
  • Data may be retained as required for legal, administrative, or compliance obligations

FIRESHIFT reserves the right to retain data where deletion is impractical or legally restricted.

10. Your Rights

You may request to:

  • Access personal information we hold about you
  • Receive an exported copy of your data
  • Request correction or deletion of personal data

Requests can be made via our contact details.
We may refuse requests where permitted by law, including where data must be retained for legal or security reasons.

11. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of transmission over the internet is completely secure. FIRESHIFT does not warrant absolute data security and disclaims liability for unauthorised access beyond our reasonable control.

12. Overseas Data Transfers

Some data may be processed or stored using third-party services located outside Australia. By using our website, you consent to such transfers, subject to reasonable safeguards.

13. Automated Spam Detection

Visitor comments may be checked through automated spam detection services, which may process data outside Australia.

14. Changes to This Policy

FIRESHIFT may update this Privacy Policy at any time without notice.
Changes take effect immediately upon publication on the website.

15. Contact Us

For privacy-related enquiries or requests:

FIRESHIFT PTY LTD
Email: fireshift.au@gmail.com
Website: https://www.fireshift.com.au